Consumer Privacy Policy

Last Updated julio de 2024

At Nationwide, protecting your privacy is important. We respect your privacy rights and secure your personal information. This privacy policy describes both how Nationwide Retirement Solutions and, if you access Nationwide or Nationwide.com in your individual capacity, how Nationwide, and its affiliated companies, collect, store, share, and secure your information on our websites or apps. It also describes the choices available to you, such as limiting the sharing of your personal information for marketing purposes or opting out of online interest-based advertising. Please note, you may have different Nationwide products in addition to your retirement plan that may have different privacy statements that explain how we use your information. You may find those privacy statements in the Financial Product Privacy Notices section of our privacy hub. Depending on your state of residence, you may have certain rights related to your personal information, as indicated in the applicable State Specific Supplemental Privacy Policy.

We collect information from you in the following ways:

  1. We collect information through your use of our websites or apps;
  2. We collect the information you provide to us, for example when you apply for products or services;
  3. We collect information about you from third parties, such as service providers or credit reporting agencies; and
  4. We collect information automatically through your use of our websites or apps, such as through cookies and similar technologies.

We use and disclose this information to provide you with our products or services, to communicate with you, to provide you with customer service, to market our products or services to you, to develop or improve our products or services, for legal or compliance purposes, or as required or permitted by applicable law. Please review the remainder of this policy for additional details.

This privacy policy applies on websites and apps where it is posted by us. Please note that additional uses of your personal information may be provided to you at the point of collection.
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We collect the information you provide us when you use our websites or apps, such as when you:

  • Ask a question,
  • Use tools and calculators,
  • Apply for products or services,
  • Complete a form,
  • Conduct transactions,
  • Apply for a job,
  • Email us,
  • Subscribe to receive emails from us, and
  • Complete surveys or feedback.

State Specific Supplemental Privacy Policies

California | Nueva York | Oregón | Washington

These state specific Supplemental Privacy Policies supplement our Consumer Privacy Policy above and apply to residents of the applicable state. You may also review our Financial Product Privacy Notices. Depending on your relationship with us, one or more of these privacy documents may apply to you.

For California Consumers Only

Supplemental California Consumer Privacy Act Privacy Policy 

Última actualización: marzo de 2024 

This California Consumer Privacy Act Privacy Policy describes how Nationwide Mutual Insurance Company and its affiliates (“Nationwide”, “we”, “us”, “our”, or “ours”) collect, use, and disclose the personal information of California Consumers (“you”, “your”, or “yours”) and the rights prescribed to them in the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and its implementing regulations (collectively, “CCPA”). If you are a California resident, you may have rights under the CCPA. Please review those rights, and methods for exercising them, below. 

This policy also serves as a Notice at Collection under the CCPA. 

You may also read Nationwide’s NRSFORU Consumer Privacy Policy and Nationwide’s Financial Services Privacy Notice. . Nationwide provides a variety of products and services, some of which may have additional applicable privacy notices. Please review the privacy notice applicable to each product or service, depending on your relationship with Nationwide.
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For New York Consumers Only
Victims of Domestic Violence Have Confidentiality Rights.

Effective 1 de enero de 2013
Last updated marzo de 2024

New York State Insurance Law Section 2612 prohibits insurers from discriminating against victims of domestic violence. This law requires insurance companies to comply with valid orders of protection against an insured or anyone covered under an insured’s policy. While the order is in place, the insurance company is prohibited from sharing the address and telephone number of the protected persons, or of any person or entity providing covered services to the protected person. If a child is the protected person, the child’s parent or guardian must assert these rights.

Except with the express consent of the person making the request for an order of protection, Nationwide will not disclose to the policyholder or another insured covered under the policy the address, telephone number, or any other personally identifying information of the covered individual or children residing with the covered individual. Nationwide is also prohibited from disclosing any information relating to abuse, including the nature of the health care services provided to the covered individual. This information could include the name, address, and telephone number of the provider of the health care services, or any other information that could lead to the discovery of the above information.

Where applicable, you have the ability to further protect yourself by creating a new online account with new credentials and by placing your policy in your own name.

Please feel free to submit a valid order of protection to:

Nationwide Mutual Insurance Company
Attn: Nationwide Service of Process
1 Nationwide Blvd., 1-30-405
Columbus, OH 43215
Toll Free Line: 1-877-764-0418

If the covered individual is a child, the parent or guardian may make the above request. To revoke a request or request to receive information at an alternative address, please contact our customer service.

For more information, please contact:

NYS Domestic and Sexual Violence Hotline: 1-800-942-6906
In NYC: 1-800-621-HOPE (4673); TTY: 1-866-604-5350
For Oregon Consumers Only
Supplemental Oregon Consumer Privacy Act Privacy Policy

Effective 1 de julio de 2024

This Oregon Consumer Privacy Act Privacy Policy describes how Nationwide Mutual Insurance Company and its affiliates (“Nationwide”, “we”, “us”, “our”, or “ours”) collect, use, and disclose the personal data of Oregon Consumers (“you”, “your”, or “yours”) and the rights prescribed to them in the Oregon Consumer Privacy Act. If you are an Oregon resident, you may have rights under the OCPA. Please review those rights, and methods for exercising them, below.
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For Washington Consumers Only

Effective 22 de julio de 2023
Last updated marzo de 2024
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1.1 At Nationwide, we strive to help consumers achieve their goals by providing an array of insurance and financial products. In doing so, we may collect, use, and disclose consumer health data of Washington Consumers. In this Policy, consumer health data has the meaning described below and excludes certain information subject to other laws.

1.2 Consumer health data is defined for purposes of this Privacy Policy and the MHMDA as personal information that is linked or reasonably linkable to a Washington Consumer and that identifies the Washington Consumer's past, present, or future physical or mental health status.

1.3 Personal information is defined for purposes of this Policy and the MHMDA as information that identifies or is reasonably capable of being associated or linked, directly or indirectly, with a particular consumer. Personal information includes, but is not limited to, data associated with a persistent unique identifier, such as a cookie ID, an IP address, a device identifier, or any other form of persistent unique identifier.

1.4 Under the MHMDA and the unique consumer rights described below, consumer health data does not include:

1.4.1 Publicly available information, such as information from government records, information we reasonably believe you made available to the general public, or unrestricted information you have disclosed or made available;
1.4.2 De-identified or aggregated consumer information we maintain in deidentified form and do not attempt to reidentify except as required or permitted by law;
1.4.3 Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA); and
1.4.4 Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (“FCRA”) and the Gramm-Leach-Bliley Act (“GLBA”).